Privacy Policy

Welcome to White Petals. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.whitepetals.in, or make a purchase from us.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Information: Name, email address, phone number, billing address, shipping address, payment information, and any other information you provide when making a purchase or creating an account.
  • Technical Information: IP address, browser type, device information, operating system, and other technical data automatically collected when you visit our website.
  • Usage Information: Information about your interactions with our website, such as pages viewed, products clicked, and other site activity.
  • Marketing and Communications Information: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Processing Orders: To process and fulfill your orders, including managing payments, shipping, and returns.
  • Communication: To send order confirmations, updates, customer service responses, and other transactional communications.
  • Marketing: To send promotional offers, newsletters, and other marketing communications. You can opt-out at any time by following the unsubscribe instructions in our communications.
  • Improving Our Website: To analyze usage and trends, improve our website functionality, and enhance user experience.
  • Legal and Security: To comply with legal obligations, prevent fraud, and protect the security and integrity of our website.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors that help us operate our website, process payments, deliver orders, and provide other services.
  • Legal Compliance: When required by law, regulation, or legal process, or to protect the rights, property, or safety of White Petals, our customers, or others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, understand user behavior, and improve our website. You can control cookie settings through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure.

6. Your Rights

You have certain rights regarding your personal information under Indian law, including the right to:

  • Access and review the information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal information.
  • Withdraw consent for processing your information.

To exercise these rights, please contact us at [your email address].

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. Please review it periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

White Petals

Mobile : +918375000925
Email: support@whitepetals.in
Address: 209, Gali no 7, Karol Bagh, New Delhi – 110005, India

Thank you for trusting White Petals with your personal information.